The ‘Everyone’s Edinburgh’ Short-life Working Group, with support from ETAG has commissioned Edinburgh based BTS and Euan’s Guide to develop an Edinburgh-wide Inclusive Tourism Action Plan and to design and produce a new Inclusive Tourism Business Opportunities Guide for Edinburgh’s tourism businesses. In doing so we want to make Edinburgh a truly ‘Inclusive’ destination, and ultimately help grow the Inclusive Tourism market for Scotland.
Here’s where we need your help – we’ve just kicked off the project and we’re on the hunt... for examples of Best Practice and Case Studies - essentially what we’re looking for are great examples of how operators have gone the extra mile to welcome visitors with specific access requirements – this could be anything from a small, thoughtful gesture which delighted one of your visitors, to an adaptation of your facilities or services, or investment in customer service training. Anything really that you feel made a difference to someone’s experience.
If you have or know of any case studies which demonstrate best practice in accessible/inclusive tourism then please do let us know. It’s easy – just send us your examples by completing our short online form by Friday 21st October: http://bit.ly/ETAGCaseStudies
For more information on the project visit the dedicated project web site - http://bit.ly/everyonesedinburgh