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National Waiters' Day Set for Scotland

The day aims to showcase the dedication, skills and hard work of front of house staff, as well as the great potential for rewarding careers in the hospitality industry, which employs 2.9 million people in the UK. It aims to change perceptions of front of house roles in hospitality and encourage people to consider the long term careers that are available with great progression routes.

Hotels and restaurants nationwide are opening their doors to offer workshops, taster days and takeover days, while ‘waiters’ races’ are also being held in celebration of the profession. The @WaitersDay_UK Twitter account will lead the social media campaign with the hashtag #NWD2017. Everyone can use the hashtag ahead of and on the day, whether tweeting a front of house team photo, or a photo from a National Waiters’ Day activity. 

Springboard is leading the organisation of activities across the UK, including Edinburgh and Glasgow. Glasgow’s Village Hotel will play host to secondary school pupils, who will ‘take over’ the front of house functions in the hotel for the day, along with their own waiters’ race. Edinburgh will see Apex City of Edinburgh Hotel offer workshops that will introduce learners to life working in hotels and hospitality.

Jamie Stevens, Senior General Manager of Village Hotel Club Glasgow, commented: “It is incredibly exciting to be part of Springboard’s initiative for National Waiters’ Day.  The future of the hospitality industry starts at grassroots level and it’s important for young people to appreciate that it offers a career choice with huge potential for training, development and progression.  National Waiters’ Day is a wonderful way to inspire youngsters across the country to consider hospitality as a fulfilling career choice. Village Glasgow is privileged to be asked to participate in this scheme after the successful ‘Hotel Takeover’ last year. We will look forward to having pupils from Glasgow work alongside our management team again in our Verve Grill, public house, kitchen and Meeting and Events Department.”

Anne Pierce, Springboard’s CEO, said: “National Waiters’ Day is all about promoting careers in food, drink and front of house roles throughout hospitality – from baristas to sommeliers; Maitre’Ds to casual dining staff; bartenders to mixologists and waiters. It’s about showcasing talent, what’s involved in each role, how people can start and progress great careers and work for some great employers. It’s about raising the profile of the profession and the skills it requires, and it’s also about having some fun and being happy – because it’s a happy place to work – with massive prospects for employment and career development. Now more than ever before, the industry has huge opportunities for UK jobseekers. This is a chance for job seekers to explore what’s on offer with eager employers actively seeking new talent – what are you waiting for? Get involved!”

The event is sponsored by Bunzl Catering Supplies and the Wine and Spirit Education Trust.

Matt Johnson, Managing Director of Bunzl Catering Supplies, commented: “We are pleased to continue our support of National Waiters’ Day and are delighted to be working with Springboard on this initiative. At Bunzl Catering Supplies, we are always keen to get involved and give something back to an industry where we work with so many fantastic hospitality businesses. We hope National Waiters’ Day continues to be a success in celebrating front of house as a profession and inspiring young people into this great industry.”

Ian Harris, WSET Chief Executive, commented: “We’re proud to support National Waiters’ Day as a celebration of the skilled and dedicated hospitality professionals across the country. The hospitality industry brings a wealth of opportunities and we’ll be joining the celebrations by hosting events with our Approved Programme Providers throughout the UK to inspire people to explore them and share how our WSET qualifications can help anyone looking to take their career to the next level. As the industry comes together, the occasion not only offers a chance to speak to budding professionals but also to engage with hospitality employers to emphasise the importance of supporting their staff by giving them the education they need to progress and thrive in their role.”

For more information visit:

Springboard’s CareerScope promotes careers in the sector and offers free information, advice and guidance on careers:


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