Three customer service Cs for Covid times
Author: Louise Killough, Client Services Director, The Union We are living in a new world with what seems like never ending rules, regulations...
Supporting a safe reopening for Scotland’s Hospitality Sector
David Trotter, Managing Director, Sports & Leisure, Sodexo UK The last few months have been immensely challenging for our business, as...
Time to get under the bonnet of your website
Author: Ian McAteer, Chairman, The Union WHAT TO DO IN DARK TIMES? Things are extremely grim for the tourism sector. We know this...
How to make the most of paid social
Article by: The Union, Zoe Stephen, Digital Marketing Manager Social media plays a significant role in inspiring and informing travellers’ holiday planning,...
Bringing the World to Scotland Again
Article by Geotourist - geotourist.com Scotland, your visitors haven’t gone away – but they have moved online and they are just as...
Why looking after our people is more critical now than ever
Sandra Kelly, UK Director, People 1st International Employers across the industry are confronting a stark reality never faced before. With up to...
Brakes Scotland embrace digital post lockdown and think ahead to Christmas
Like all businesses, Brakes Scotland are adapting to the current challenges and really embracing digital as a new platform to touch base with chefs. First...
Washing through the pandemic – Fishers
The last few months have been an extraordinary time for all of us. In fact, looking back as far as the 2020 Thistle Awards in...