Sally Beck
General Manager of Royal Lancaster London and Founder of the Hoteliers’ Charter
Sally Beck is General Manager of Royal Lancaster London, one of London’s largest independent hotels, with 411 bedrooms, three restaurants and bars and some of the largest banqueting space in Europe. Sally has led the team through an £83m renovation whilst keeping the hotel open and achieving entry in The Sunday Times Top 100 Best Companies to Work For since 2016, voted for by her employees. Sally and her team are passionate about giving back to the community. Since 2014, the Royal Lancaster London’s Community Consortium supports five charities within the local community. In 2019 Sally was nominated by her industry peers and awarded the Hotelier of the Year award at the Hotel Cateys.
In 2020 Sally conceived the idea of the Hoteliers’ Charter to raise the profile of the hospitality industry and promote hospitality as a profession of choice to parents, schools, colleges, universities and careers influencers. The Hoteliers’ Charter has already secured the support of industry bodies, the Master Innholders, UKHospitality, Scottish Tourism Alliance, Scotland Food and Drink, St Julian’s Scholars and the Institute of Hospitality along with many hotel general managers, as well as seen over 400 hoteliers sign the Charter.