Members update: Scottish Tourism Alliance partners with Elavon Merchant Services
At Elavon, we understand that in tourism, the customer experience is everything. That’s why we make it easy and
safe for them to pay. Whether that’s online, in-person or over the phone, we’ll help customers feel at home – so they can enjoy fast, fuss-free and familiar payments and you’ll never miss a sale.

Payment solutions tailored for tourism
Guests don’t travel for the pleasure of paying bills. Our secure, seamless payment solutions are designed to keep
things moving smoothly, with minimal disruption and maximum convenience. We also offer currency conversion options to support international visitors.

More than payments – solutions that fit your business
Elavon goes beyond payment processing. You can tailor your setup with our deep industry expertise and technology, and access additional solutions through our network of technology partners. Many of these partners offer software and hardware built specifically for tourism businesses – with Elavon payments already integrated.
What our customers say…

Mohammed Mrabat, owner, Mo’s Pizza and Café Diem “Elavon gives me the opportunity to look after my business properly – and if there are any problems, customer service solves them quickly. With Elavon, it’s really easy.”
Michael Caines, chef-owner, Lympstone Manor Hotel “If we make it clear we accept all the ways visitors want to pay throughout their visit, we take that conversation out of the experience – be that by app, smartphone or contactless at checkout. This makes it more about relaxation, enjoyment and value, rather than cost.”
Elena De Santis, director of finance, Sheraton Hotel Lake Como “Dynamic Currency Conversion is very important to us and our relationship with Elavon. DCC covers all the different home currencies our clients want to pay in, and Elavon covers the exchange risk.”
Robert Rock, managing director, Rocks Jewellers “From mobile wallets like Apple Pay and Revolut to digital bank transfers, it’s vital that customers can choose how they want to pay. Tourists tend to use physical cards with chip and PIN. For larger purchases, some prefer to make a bank transfer.”
Learn more about our solutions for cafés, bars and restaurants
Learn more about our solutions for hotels, B&Bs and guesthouses
Learn more about our solutions for online and in-store retail
If you would like to get in touch with Elavon speak with Debbie to discuss solutions that fit your business, your staff and your customers.
Phone: 07435 178794
Email: debbie.ogorman@elavon.com
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U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of Elavon’s regulation by the Prudential Regulation Authority are available from Elavon on request.

